Veterinary Service with Courtesy & Respect!
As a new (or seasoned!) client of our Veterinary Hospital in Foxboro, ON, you can expect our full attention to your pets’ needs. Our services will be provided with courtesy, kindness, understanding and respect.
When you arrive for your appointment, you will be warmly greeted by one of our team members, and we will usher you into an examination room as soon as we have one available. Our goal is to see all of our clients and patients on time, and although we have contingencies for emergencies, there will be times where the unexpected will create delays. We will ensure these are minimized as much as possible.
Generally speaking, you will begin your appointment with a trained veterinary staff who will take a detailed history, take patient vitals and gather important data for the doctor. A veterinarian will see you next, examine your pet, answer your questions and plan further diagnostics or treatment as necessary. You will then see your room veterinary staff again to wrap things up. S/he will provide you with further educational information and answer routine wellness and care questions for you. Our client care specialists will handle billing and schedule any needed follow up.
We will then check in to see how your pet made out overnight. We like to know how they did post treatment/vaccines so that we can mark the medical file should any adjustments be necessary for future appointments.
We are excited to meet you and your animal family members!
